We have developed our own privacy principles, which embody the Australian Privacy Principles in the Privacy Act 1988 (Privacy Act). The Digital Coordinator also complies with the Spam Act 2003, which deals with restrictions on sending emails. The Digital Coordinator may modify this policy from time to time by publishing it on our website. We encourage you to check our website periodically to ensure that you are aware of The Digital Coordinator’s current privacy policy. All terms defined under the Privacy Act have the same definition otherwise defined in the Privacy Policy.
WHAT KIND OF INFORMATION IS COLLECTED AND WHY?
The types of personal information The Digital Coordinator collects includes but is not limited to; name, contact details, identification information, household details, records of your interactions with us, and details/history of preferences, interests and behaviour relating to activity with our digital services.
INDIRECT COLLECTION
The Digital Coordinator may collect information about you via technology such as cookies from The Digital Coordinator’s websites when you visit. This information is added to any of the existing details about you we have collected and is used in conjunction with existing information for various purposes, including for the purpose of enhancing your experience whilst websites. Cookies are small pieces of computer code which remain on your computer and contain information which helps The Digital Coordinator identify your browser and previous information viewed in relation to The Digital Coordinator’s websites or services. When you visit The Digital Coordinator’s websites, the cookies record certain details including the date, time and advertising content of that site. The information The Digital Coordinator collects in this way may include the following: your Internet service provider’s address; the date and time of your visit; the pages you accessed; and the type of browser you used.
You can elect to prevent The Digital Coordinator using cookies or be notified when they are being used when you visit The Digital Coordinator’s websites by changing your browser settings. If you do not allow cookies to be used, some or all of The Digital Coordinator’s websites might not be accessible to you. The Digital Coordinator may collect information about you from third parties and The Digital Coordinator will take reasonable steps to ensure you are aware of the information collected and the circumstances of collection.
Third Party Cookies
When you visit The Digital Coordinator’s websites, register or sign up to any The Digital Coordinator website, a third party cookie may be set or installed on your browser. Third party cookies allow advertisers to target or customise their online advertisements.
HOW WE USE AND DISCLOSE YOUR INFORMATION
We use your information to provide and market our services to you, to enhance and develop our relationship with you and to comply with certain laws and regulations. The Digital Coordinator may also disclose your information to service providers, agents and contractors from time to time to help us to provide and market our services to you or as otherwise required or authorised by law.
We handle personal information relying on the employee and related bodies corporate exemptions in the Privacy Act where those exemptions are relevant.
The Digital Coordinator is bound by professional obligations of confidentiality and legal professional privilege. We will continue to treat and protect information we receive (including any personal information) in accordance with these obligations. The Digital Coordinator may disclose personal information to any person or authority where The Digital Coordinator is required to by law. Other than set out in our Privacy Policy, The Digital Coordinator will not disclose your personal information without your prior consent.
SECURITY OF YOUR PERSONAL INFORMATION
The Digital Coordinator is committed to ensuring security of personal information it holds. The Digital Coordinator takes reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification and disclosure. This includes the use of access control via unique encrypted user passwords; however, each user is personally responsible for maintaining the security of his or her account. A user should not share account information such as their user-name, and is responsible for keeping it confidential.
The Digital Coordinator will destroy or de-identify personal information in circumstances where it is no longer required unless The Digital Coordinator are otherwise required or authorised by law to retain the information.
The Digital Coordinator notes that it does not have control over information while in transit over the Internet and it cannot guarantee security of personal information during transmission over the Internet. As well, our website may include web links to other websites. The Digital Coordinator is not responsible for and does not endorse the content of those other websites or their privacy practices. The Digital Coordinator recommends you review the privacy policies of those websites.
OVERSEAS DISCLOSURE & THIRD PARTY WEBSITES
You should be aware that third parties including marketing partners and suppliers to whom your information may be disclosed might be based in countries outside Australia whose laws provide for a different standard of protection for your personal data than that provided under Australian law. The Digital Coordinator will endeavour take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.
This website also contains a number of links to other websites, including the websites of our commercial partners. If you use those links to access those websites, check their Privacy Policy their own opt-in statements as The Digital Coordinator are not responsible for privacy policies or practices of other websites. To the fullest extent permitted by law, The Digital Coordinator disclaims all liability for the actions of any sponsors or other third parties to whom your personal information is disclosed. The Digital Coordinator makes no warranty that third parties to whom personal information is disclosed will comply with any applicable laws in relation to their handling, use and disclosure of personal information.
OPTING-OUT AND UPDATING PERSONAL INFORMATION
The Digital Coordinator works to ensure that all personal information about you that The Digital Coordinator collects uses or discloses is accurate, complete and up-to-date. Under the Privacy Act, you have a right to access and/or seek correction of your personal information that is collected and held by us.
If at any time you would like to access or correct the personal information that The Digital Coordinator hold about you or delete your personal information from our database, you may do so by contacting us in writing via one of the channels below. The Digital Coordinator will endeavour to resolve your query within 7 days. The Digital Coordinator may charge a reasonable fee to cover our costs of responding to your information requests. If you wish to opt out of receiving direct marketing communications from The Digital Coordinator, you may do so at any time by using the “Unsubscribe” hyperlink clearly labelled at the bottom of all The Digital Coordinator mailings or by contacting us via one of the channels below. Account Manager: The Digital Coordinator, Level 7, 333 Adelaide Street, Brisbane City, Queensland, 4000.
You may be required to opt out of third party websites via those third party offers or websites. The Digital Coordinator is not responsible for any difficulties or issues that arise with respect to third party opt out practices.
MAKING A PRIVACY COMPLAINT
The Digital Coordinator takes any complaint seriously. You can make a complaint in writing to our Compliance Officer: hello@thedigitalcoordinator.com or The Digital Coordinator, Level 7, 333 Adelaide Street, Brisbane City, Queensland, 4170. We will acknowledge your complaint within 5 working days of receipt and respond within 30 working days.
If we don’t resolve your complaint to a satisfactory level, you can continue your complaint through the Office of the Australian Information Commissioner: http://www.oaic.gov.au/privacy/making-a-privacy-complaint.